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COVID-19 Awards and Delivery Update

Our team is committed to creating the very best reward experience as we face and deal with the challenges created by COVID-19. We continue to work diligently with our global manufacturers, suppliers and shipping carriers to keep the items you need available and arriving in a timely and safe manner. We appreciate your patience and understanding as we adapt to changing business conditions created by this global pandemic.

Item Availability

Increased order volume and challenges in many of the supply chains have impacted item availability. We are working closely with our global manufacturers and suppliers for regular updates about availability and to keep items in stock. Please be advised, however, that during this time, some items my become temporary unavailable or even discontinued.

Delivery Information

Additional regulations, increased order volume, and challenges in many supply chains have impacted item availability globally. Please understand that shipping and postal carriers may be limited in their ability to provide delivery due to these factors. While we are in constant contact with major carriers to get your orders delivered, we suggest that you also consult their websites for the latest information regarding service delays.

Holiday Deliveries

Home deliveries have increased significantly due to the pandemic. This is likely to create longer delivery timelines as the holiday rush nears. We recommend ordering any awards needed for the holiday season as early as possible. Early planning and ordering will help ensure your items are available and delivered in time for the holiday.

Once again, we appreciate your patience and will continue to keep you updated.